FAQs

Ordering

Q: How can I place an order?

A: Select a category through the dropdown menu, browse for an item you like and select it, you are going to be redirected to the product page, where you can find the right size and color for you before making the purchase.

 

Q: Can I pay with my Credit Card?

A: We currently only support paypal payments.

 

Q: I would like to cancel my order.

A: Don't worry as long as your parcel wasn't shipped yet, you can cancel it by contacting our service team.

 

Q: Can I order by calling the service number?

A: Sorry currently we are not able to take your order by telephone. But you can still use your Smartphone to place an order.

 

 

Paying 

Q: Is my payment secure?

A: Definitely a yes! We use highest industry standards to secure our website and the payment process. Slandas.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processes encrypted through the Secure Socket Layer (SSL).

 

Vouchers / Discount codes

Q: Where can I redeem my voucher or discount code?

A: During checkout you have the option to enter the specific code, it will be applied to the whole shopping cart.

 

Q: How many times can I use the discount code?

A: Each purchase once, for as long as the promotion is active.